Our Commitment
Our vision for DCL is to continually meet the needs of our clients in a way that adds value and breaks new ground in on-site service delivery whilst remaining competitive.
Part of our commitment is to ensure, at all times, that we deliver the highest level of quality service to exceed our client’s expectations. In line with this, we ensure that every operation is run in line with our quality and safety (Zero Harm) standards.
Quality Management System
DCL’s quality standards system is certified against ISO 9001:2008 (Catering & Management Systems). Our quality plan identifies areas such as our hazard control of our food operational procedures (HACCP), goods ordered and receivable plus all the relevant processes and procedures relating to maintaining all our quality standards on site.
Safety Management
DCL believes that safety in the workplace is of paramount importance and underpins everything we do. We maintain that achieving a Zero Harm culture originates from adopting the correct attitude.
Zero Harm is a core value, supported by a culture that ensures it is an absolute priority across all our operations with a profound belief that all work related injury and illness are preventable. We support this value with a range of Health and Safety policies and procedures.
Our commitment is to achieve a working environment where injuries are considered unacceptable, and no activities are undertaken if the potential to compromise health and safety exists.